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Frequently Asked Questions
Why do we need ShipTroy?
ShipTroy offers you the best prices for your dropshipping shipments and FBA parcels. Aiming to provide a perfect shipping experience, shiptroy is with you at every stage.
Do you have a phone number where we can reach you?
Of course, you can reach us at +1 305 814 6484 during working hours on weekdays.
Are you open on the weekend?
Only parcels are accepted and processed on the weekend. Since intermediary firms do not work, we only accept and process parcels.
Which companies do you work with?
We work with UPS, FedEx, USPS, DHL and Canada Post.
How long is your support system response time?
All your messages are returned within a maximum of 24 hours.
Do you provide support in case of problems with the parcels leaving your warehouse?
Yes, we use all means to assist you.